2017 Sales and Service Summit Series


May 22, 2017

Welcome to the New Innovative


2017 Sales and Service Summit Series


May 22, 2017

Early Bird Offer for $180SGD

Purchase your ticket now to take advantage of our Early Bird ticket special to save $100SGD

Register now

Special events and networking opportunities

Spend the evening networking with other sales and service professionals following Elevate Your Game. Join us for a networking cocktail reception on the evening of May 22, 2017, at the Private Dining Equinox Skysuites, located on the 69th floor of Swissotel The Stamford.


This year we’re featuring a one-day event on May 22nd, with networking opportunities after the event from 5:00 pm to 7:00 PM. Join us for renowned speakers and collaborative sessions—all packed full of content you can use. Where you’ll learn by doing, not just by attending. With fast-paced, interactive presentations, our agenda topics reflect the New Innovative Miller Heiman Group.

8:00 am

Registration & Networking Breakfast

Join us for our Welcome Reception, the morning of May 22 at the Canning Ballroom foyer to kick off the event. Spend the morning networking with other sales and service professionals and get ready to Elevate Your Game

8:30 am

ELEVATE 2017 Welcome Address
Mr. Gregory Moore, Managing Director, Miller Heiman Group Asia

8:45 am

Opening Keynote: The Three T’s of the Future: Training, Technology and Talent
Mr. Byron Matthews, President & CEO, Miller Heiman Group

9:30 am

How Artificial Intelligence (AI) Will Change How We Sell and Who Is Successful at Selling

Mr. Barry Trailer, Chief Research Officer, CSO Insights

10:15 am

Morning Tea & Networking Break

10:30 am

Changing the Sales Eco-System: Moving Away from just Features, Functions & Benefits
David Ball, Regional Director, International SOS, Head of Energy, Mining & Infrastructure

11:15 am

Ensuring Channel Sales Success
Mr. Ashley Hall, Google Cloud & Mr. Greg Nutter, Executive Director Channel Enablers, Miller Heiman Group

12:00 pm

Networking Lunch

12:20 pm

Special Guest Presentation
Self-Leadership in a Changing World
Mr. Rob Lilwall, Motivational Speaker

1:00 pm

Doing Business in Asia: State of Affairs
Mr. Andrew Staples, Chief Economist, The Economist Singapore

1:45 pm

Client Speaker Presentation
Mr. Tony Xu. PPG

2:30 pm

Afternoon Tea & Networking Break

2:45 pm

Social Selling
Mr. Yann Roppars, Miller Heiman Group
Ms. Priya Sachdev, Sales Vice President, Miller Heiman Group Asia,
Mr. Mark Wills, Independent Sales Consultant, Miller Heiman Group Asia

3:30 pm

The Success of Your Organisation Through Sales Transformation
Mr Rajesh Jumani, Tata Interactive

4:30 pm

Panel: Will your Sales Organisation withstand Technology Disruption?
Mr. Byron Matthews, CEO, Miller Heiman Group
Mr. Tony Wu, PPG China
Mr. David Ball, Regional Director, International SOS, Head of Energy, Mining & Infrastructure

5:00 pm

Networking Cocktails

  • Latest insights from the new 2017 CSO Insights Sales Best Practice Study
  • Industry roundtables focussing on sales, service and talent challenges
  • How to better identify, judge, and develop Millennial talents in today’s purpose-driven, tech-enabled environment
  • Demonstration of social selling in B2B markets
  • Elevating your team to achieve a gold medal mindset
  • Client success stories in sales and service

Meet our Speakers

President and CEO of Miller Heiman Group, Byron Matthews, Research Principal of CSO Insights, Barry Trailer, and Olympic gold medallist Kerri Pottharst will present at Elevate Your Game.

Byron Matthews

President and CEO, Miller Heiman Group

Barry Trailer

Research Principal, CSO Insights

Kerri Pottharst

Olympic Volleyball Gold Medallist


Register Today

Location—Where it all happens

The small but iconic city of Singapore will be the location of this year’s Elevate Your Game. The grand Swissôtel The Stamford, located in the centre of the city, is where to day’s activities will run.

Register Today