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Welcome to the New Innovative Miller Heiman Group

where we take the business of sales and service seriously

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We are Miller Heiman GroupTM

Allow us to reintroduce ourselves

You may be familiar with the Miller Heiman name – and others like Huthwaite, AchieveGlobal, ILS, as well as solutions like SPIN® Selling Conversations, Strategic Selling®, Professional Selling Skills®, Large Account Management ProcessSM and Conceptual Selling®. But what you may not know is that we have recently reinvented ourselves under a single brand, Miller Heiman Group, and now we are setting out to reinvent the industry.

We have a proud legacy – built on a combination of the most experienced people in the business, and the most trusted solutions in the market. But innovation rules business today, so we’ve shifted the way we do things – whether that be in the solutions we offer or the technology we deliver. With this in mind, we are best placed to help you rethink selling and servicing your customers.

So, welcome to the new Miller Heiman Group. Click here to get in touch with us.

Problems we solve for our clients

By bringing together the best products from our legacy brands, we’re able to address key problems for executives, senior sales leaders, sales enablement, HR and learning development leaders from a breadth of industries.

Executive

Executives

    Are you struggling to achieve top-line growth, capture new accounts, or deliver predictable and sustainable outcomes? Click below to arrange a discussion with one of our senior consultants.
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Sales Leader

Sales Leaders

    Are you having difficulty capturing new accounts or maximising the value your existing accounts deliver? Enable your sales team and transform their performance to ensure you surpass your quota. Click below to arrange a face-to-face meeting with one of our senior consultants.
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Sales Enablement

Sales Enablement

    Misaligned Sales and Marketing hurting your ability to penetrate existing accounts? Discover which training tools, processes and technologies can build and sustain your organisation. Click below to request a call and start making it easier for your sales team to achieve their goals.
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HR / Learning

HR / Learning

    Almost 75% of adult learners favour adaptable learning methods. Click below to request a call and discover how Microsoft trained over 9,000 modern and traditional learners on developing their sales and service skills.
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Sales Professional

Sales Professional

    Only 53% of Sales Professionals make their quota. Discover the best sales training products ever assembled and start hitting your quota. Click the button below to arrange a call with one of our Sales Performance Experts.
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Service Leader

Service Leader

    Our research shows it costs 7 times more to acquire a new customer instead of retaining an existing customer. With billions lost each year due to poor customer service, what strategies do you have in place to minimise leaking your customers? Click below to request a call and speak with one of our service professionals.
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Selling more and servicing better should be a business initiative not a training exercise.

You know as well as anyone that B2B selling is not like it used to be. More hoops to jump through, more buyers in the process and customers who expect even more from their partners. Now more than ever, preparation and a consistent approach is required to make the sale and build a long-term relationship to reach the customer in a way that inspires them to buy from you, and buy from you for a long time.

For this very reason we started to rethink our business just like you’ve rethought yours. So instead of just having the best training on the market for sellers and service teams, we’ve expanded our training offerings and developed new solutions, we’re calling it the Be Ready solutions, and it is arguably the most comprehensive solution set on the market. Because we want your people to be ready to sell more and service better. And that’s more than just training—that’s a business initiative.

Click on the links of the model to navigate through to our solutions

Take a look at our new video spots and get a glimpse at why people love to sell.

We love what we do, so we asked our customers and friends who are sellers why they love what they do. The answer came in many forms. So we took some of those answers and crafted some short videos that give a glimpse into the heart of sellers today.

Reward comes from doing things right for customers over and over and over again.

And why we’ve chosen some of our best customers and showcased their stories below. We’re certain you’ll find them insightful and powerful.

“These key accounts were closed by someone that knew these sales opportunities – which ranged in size from $20,000 a month to over $200,000 a month – were complicated. Strategic SellingTM Blue Sheets zeroed in on working as a team to coordinate the sales cycle. It had a very direct result.”

—Sr. VP of Sales and Marketing, Waste Connections, Inc.

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“We’ve gotten really good at running our business at all the different selling positions. We can now have very smart conversations about where they are at, what things do they need to do to get to the next level, what obstacles are in front of them and how can we remove them. That’s made a big difference.”

—Jamie LaJoie, VP of Sales, PR Newswire Americas

“The results have certainly exceeded our expectations and that’s based on the support we received from Miller Heiman Group. At every point along the way, if we needed additional help or expertise, it was made available to us and that contributed to our success.”

—Doug Jarvis, Global Leader, Learning & Development, GE Water & Process Technologies

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